Talent / Multilingual customer support
Customer support in English, French and Arabic, from one team.
Answer customers in France, Belgium, Switzerland, Canada, North Africa and the Gulf in their own language, without hiring a separate agent for each.
Renewminder Talent provides multilingual customer support in English, French and Arabic from a single dedicated team. Agents reply in the customer's language and tone, use AI to draft and translate, and check every reply before it's sent.
What's included
Languages
- English
- French, including Canadian and Belgian customers
- Arabic, including Modern Standard Arabic for written replies
Where it helps
- E-commerce stores selling into France and Europe
- Travel, hospitality and bookings
- SaaS and apps with users in the Middle East and North Africa
How it works
- One shared inbox, replies in the customer's language
- Saved replies kept in every language you use
- A weekly note on questions by language and country
A person, made faster by AI
AI drafts. A person checks and sends.
- AI draftsReplies, summaries, spreadsheets, first versions in seconds
- Your assistant checksFacts, tone and your rules, then edits
- Sent in your nameAnd logged in tonight's handover
Your assistant uses AI tools to draft replies, summarise long threads, tidy spreadsheets and pull details out of documents. That's how one person gets through a day's work that used to need two.
A person reads and checks everything before it goes out. AI never replies to your customers on its own.
- Business AI accounts that don't train on your data
- Your customers' personal details stay out of AI tools unless you agree in writing
- Everything your assistant writes for you belongs to you
Price
One monthly price per person, AI tools included. Or any hours from 10 a week, pro rata.
Free, in 10 seconds
See your own agent at work
Type your company's name and what you do. Your own page opens straight away: your inbox being answered live, what your agent would handle, their end-of-day handover and the price.
- Emails answered live, in your business's name
- AI drafts, and a person checks every reply
- The price and the trial week on the page
Questions
Do you only use AI translation?
No. AI helps with drafts, but the agent writes and checks every reply in the customer's language.
Can one agent cover all three languages?
Often, yes. We confirm which languages your agent covers before you commit.
Do you offer other languages?
English, French and Arabic are our core languages. Ask us about others; we'll tell you honestly if we can't do it well.
Which time zones?
Any. European hours are a normal day for our team; Gulf and US hours are covered by shifts.