Talent / Virtual receptionist
Every call answered, in your business's name.
A friendly receptionist answers when you can't, takes a proper message, books appointments into your calendar and tells you straight away if it's urgent. £200 a month for up to 100 calls.
A virtual receptionist from Renewminder Talent answers your business calls in your company's name during your agreed hours, takes messages, books appointments in your calendar and passes urgent calls or messages to you straight away. It costs £200 a month for up to 100 calls, then £1.50 for each extra call, with no setup fee. You keep your number and forward calls to us.
What's included
Every call
- Answered in your business's name
- A clear message sent to you by email or chat straight away
- Urgent calls passed to you at once, by your rules
Bookings and questions
- Appointments booked into your calendar
- Common questions answered from your notes
- Callbacks arranged at a time that suits the caller
You stay in control
- Your greeting, your rules, your list of who to put through
- A daily summary of every call
- English, plus French or Arabic if your callers need it
Price
One monthly price, plus extra calls only if you need them.
£200 a month
- Up to 100 calls a month
- £1.50 for each call over 100, shown on your monthly invoice
- Messages by email or chat, and a daily summary
- No setup fee. Month by month, 30 days' notice after the first month
How it starts
From first call to a working assistant in about a week. The details.
- Day 1
A 15-minute call
Tell us what's eating your week. We'll say honestly whether an assistant would help, and which plan fits.
- A day or two later
A one-page plan
The tasks, hours, tools and price. Nothing starts until you agree.
- Week 1
A trial week
Your assistant learns your tools and tone, with a Renewminder manager alongside. A handover every evening.
- Then
Month by month
Pay at the start of each month. Change hours or stop with 30 days' notice after the first month.
Questions
How does it work with my phone number?
You keep your number. Calls you can't take, or all calls, are forwarded to your receptionist's line. We set it up with you before you start.
What hours do you cover?
UK office hours on weekdays as standard. Tell us if you need longer hours and we'll quote for it.
What counts as a call?
Each call your receptionist answers. Up to 100 a month are included; after that it's £1.50 a call, listed on your next invoice.
Can they book appointments?
Yes, straight into your online calendar or booking system, following your rules.
Will callers know it's not my office?
Your receptionist answers in your business's name and follows your script. What you tell callers about your team is up to you.